Privacy Policy

At Veticare, your privacy is very important to us. We are committed to protecting and safeguarding the personal information of our customers, visitors, and users of our services. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, or facilities.

1. Information We Collect

We may collect personal details such as:

Name, email address, phone number, and billing details.
Pet-related information (pet name, breed, age, health details).
Payment information when you purchase services or products.
Information provided when contacting us through email, phone, or website forms.
Data related to website usage through cookies, analytics, and similar technologies.

2. How We Use Your Information

Your information is collected and used to:

Provide, manage, and improve our pet care services.
Communicate with you about bookings, reminders, or updates.
Process payments, invoices, and confirmations.
Send promotions, offers, or newsletters (if you have opted in).
Ensure a safe and personalized experience for your pets.

3. Sharing of Information

We respect your privacy and do not sell or rent personal data. Information may be shared only with:

Trusted service providers or partners assisting in operations.
Legal authorities when required by law.
Payment gateways to securely process transactions.

4. Data Security

We implement strict safeguards to protect your personal data against unauthorized access, alteration, or disclosure. However, no method of data transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience, analyze traffic, and customize content. You can disable cookies through browser settings, but some features may not work properly.

6. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Request corrections, updates, or deletion of your information.
Withdraw consent for marketing communications at any time.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe your child has provided us with data, please contact us immediately.